I can handle inbound/outbound calls, chat and email. all-around virtual assistant
Experienced Virtual Assistant | Expert in Customer Service (Voice & Ch
What you'll be getting
I offer comprehensive Customer Service and Virtual Assistant (VA) support to streamline your operations and enhance client satisfaction. My customer service deliverables include handling inbound and outbound calls, managing live chat and email support, and using CRM systems to log interactions and track key metrics. I also assist with order processing, tracking, and customer feedback collection.
More info
I handle calls, chats, and emails in customer service, using CRM systems to track and improve service quality. This ensures prompt issue resolution, enhanced customer satisfaction, and valuable data insights.
Benefits to You:
Improved Customer Satisfaction
Increased Efficiency
Actionable Data Insights
What I Need:
Access to CRM and Tools
Clear Guidelines
Regular Feedback
Not Included:
Technical Support
Sales or Marketing Services
Complex Account Management