Hi!

Below are the things I can help you with which are the tasks I have successfully done in my projects before:

- Admin Support tasks
- Inbound customer service
- Outbound customer service
- Mailbox Management
- Address disputes
- Data entry
- Team performance management
- SLA drive and monitoring
- teaching English
- Ticket creation/reservation
- BPO related tasks
- Inventory monitoring and management
- manual invoice creation
- customer service script creation
- soft skills training
- AHT baselining
- coaching (performance management)
- QA (per QA parameters provided)
- Review and update SOP

You can refer to my personality test for you to get to know me more:

https://www.16personalities.com/profiles/fd5e980abdb64

Here's my online cv too for your reference:
https://uptowork.com/mycv/arlenecosto

Talk to you soon!