I'm very good at verbal and written English and I can help review and edit documents. I can type dictated recordings as well. I can also review documented processes, especially if related to retail operations and franchising, and help critique and make suggestions for improvement. I can also do online research and product reviews for restaurants, movies, books, and services. My work experience includes franchise business development and management, lease contract and other contract negotiation, process review & improvement (especially for fashion retail store operations), and sales training.