In my experience as a teacher, I have been a proofreader and grammarian for undergraduate theses and co-edited a few school papers and coffee table books. I also taught English to ESL learners online which required not only teaching them with oral communication skills but also correcting grammar in some written articles. I also taught a few courses in college including Creative Writing, Introduction to Research, Developmental Reading and other minor courses which helped me further my skills.

Not only in teaching do I excel but also in online servicing such as brand development, e-commerce development, content planning, social media and email marketing as well as in customer relationship management. As an experienced customer service representative, I know that customers would want their issues resolved, definitely they expect 100% guarantee on the products and services.